Privacy Policy
Last updated: May 15, 2025
1. Who We Are
EcoKitchen5Stars is operated by:
ECOGOURMET HOLDINGS LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or buy our products.
2. Information We Collect
Information you provide: When you place an order, contact us, or submit a warranty claim, we may collect your name, email address, shipping address, and the details of your order or inquiry.
Information collected automatically: When you use our website, we may automatically collect cookies, device information, usage data, and analytics about how you interact with our site.
3. How We Use Your Information
We use your information to fulfill and ship your orders; respond to your inquiries and warranty claims; provide customer support; operate and improve our website; and comply with our legal obligations.
4. Cookies and Analytics
We use cookies and similar technologies to keep our site working properly, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features may not work as intended.
5. How We Share Information
We share information only with service providers who help us run our business, such as payment processors, shipping carriers, and analytics providers, and when required by law. We do NOT sell your personal information.
6. Third-Party Links
Our website and listings may link to third-party sites or marketplaces, such as Amazon. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
7. Data Retention
We keep your information only as long as needed to provide our services, fulfill orders and warranty obligations, and meet legal, accounting, or reporting requirements.
8. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have rights under US state privacy laws to access, correct, or delete your personal information, or to opt out of certain uses. To exercise these rights, contact us using the details below.
10. Children’s Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. International Visitors
We are based in the United States, and your information is processed in the United States. If you access our site from outside the US, you understand your information will be handled under US law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
13. Contact Us
ECOGOURMET HOLDINGS LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110